FAQ's
1. How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery time depends on your location and shipping method, typically 7–15 business days.
2. How do I track my order?
Once your order is shipped, you will receive a tracking number. You can enter this number on our tracking page to see real-time updates.
3. What payment methods do you accept?
We accept all major payment methods, including credit/debit cards, net banking, UPI, and wallet payments.
4. Can I change or cancel my order after placing it?
Orders can be modified or canceled within a short window after purchase. Once processing has started, changes may not be possible.
5. Do you offer returns or exchanges?
Yes, items can be returned within 7–14 days of delivery if they are unused and in original condition. Some products, such as personal items or sale items, may not be eligible.
6. What should I do if I receive a damaged or defective product?
If your order arrives damaged or defective, please notify us immediately with proof of the issue. We will arrange a replacement or refund.
7. Are there any shipping charges?
Shipping costs vary based on order value and location. Free shipping may be available for certain promotions or order amounts.
8. Do you ship internationally?
Yes, we ship to multiple countries. International orders may be subject to customs duties, taxes, or additional charges imposed by the destination country.
9. How long does it take to receive a refund?
Once your return is approved, refunds are typically processed within 5–10 business days. Bank processing times may vary.
10. Are my personal details safe with you?
Yes, your privacy and security are our priority. We use secure systems to protect your personal and payment information.