Return Policy

We want you to have a smooth shopping experience. If you are not fully satisfied with your purchase, this Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

1. Eligibility for Returns

• Items must be returned within 7–14 days of delivery (adjust as per your store policy).

• Products must be unused, unworn, and in the original packaging with all tags intact.

• Certain items, such as personal care products, intimate goods, or custom/personalized items, may not be eligible for return.

2. Non-Returnable Items

• Sale, clearance, or discounted items are final and cannot be returned unless defective or damaged.

• Gift cards and downloadable products are non-refundable.

3. Refund Process

• Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days (bank timelines may vary).

4. Exchanges

• Exchanges are allowed only for defective or damaged products. If the same item is not available, a refund will be issued.

5. Return Shipping Costs

• Customers are responsible for the cost of return shipping unless the product is defective, damaged, or incorrect.

• We recommend using a trackable shipping service to ensure the product reaches us safely.

6. Damaged or Defective Products

• If you receive a damaged or defective product, please notify us immediately with proof of the issue.

• We will arrange for a replacement or issue a refund based on your preference.

7. Policy Updates

We may revise this Return & Refund Policy at any time. Updates will be effective once posted on this page.